GenSaS
Service as Software

Buy resolved tickets, not seats.

GenSaS runs AI agents that close support and engineering tickets. The work is priced before it starts, a person you name approves the spend, and you are billed for the outcome — priced against the human labour it replaces.

Three steps, every single ticket

Supervision that is genuine rather than ceremonial: cheap enough to actually do, on a phone, at 11pm.

01

We price the work

Before an agent starts, the estimator publishes a band with a confidence level — never a single number it can quietly exceed.

02

A named person approves

Work stops at a gate. One person, on any device, approves or rejects in seconds. Nothing is spent until they do.

03

You get the outcome

A sent reply, a filed triage, a proposed fix. You are billed for the outcome that crossed the line — priced against the labour it replaced.

What you are actually buying

Resolved tickets

A drafted reply your team approves and sends, closing the loop with the requester.

Filed triage

A reproducible, well-labelled issue in your tracker instead of a vague complaint.

Proposed fixes

A scoped pull request against your repository, opened only after a human approves.